FREQUENTLY ASKED QUESTIONS

Welcome to our Frequently Asked Questions (FAQ) page!

Whether you’re a new customer or a long-time supporter, this page is designed to provide you with quick and helpful information. If you can’t find what you’re looking for, please don’t hesitate to contact us.

A slight and minimal amount of discomfort can be an initial reaction when drinking structured water for the first time.

Here are 2 reasons why:

  • Health is achieved when there is order within our organism. Because of the current state of the world, the body may experience chaos, leading to disarray in the water within our cells. Illness arises from this disarray, rather than from order. Structured water, created through vortexing, restores this order within the body. However, transitioning to this structured water may initially cause discomfort, as it differs from what we’re accustomed to.
  • Additionally, vortexed or structured water adopts a liquid crystal-like state, capable of influencing stored information within water. While water has memory, structured or vortexed water undergoes a process that clears this memory, enabling it to bind toxins. These toxins may manifest as imprints from impurities or physical impurities.
 

The purpose of the VORTEXèr involves energizing water by drawing energy into it, achieved through various factors refined over 25 years, including the device’s shape and vortex speed. The water within our cells, lacking structure, typically exhibits low energy levels. Unenergized and unstructured water tends to have minimal energy content, potentially draining energy from the body. On the other hand, water treated by the VORTEXèr revitalizes cells by infusing them with energy.

This activates cell stimulation, initiating a detoxification process as the cells are energized with structured water. While this detoxification may initially be uncomfortable, it typically diminishes over time. Hence, it’s advisable to start with a lower dosage to allow the body to detoxify gradually and resonate at a higher, more energized frequency.

 

If the VORTEXèr doesn’t run despite being plugged in, it’s likely due to the need for the battery to recharge partially before operation. This delay is intentional and ensures the battery’s longevity.

To resolve this, leave the charger connected and allow the battery to gain some charge for approximately 30 minutes to 1 hour. After this initial charging period, the VORTEXèr should start running. It’s important to keep the charger connected to ensure a full charge over time.

We understand that some customers prefer the aesthetic appeal of glass. However, our product is made of a high-quality amorphous copolyester for several important reasons:


1. Superior Material Properties
  • Appearance and Clarity: Our copolyester offers excellent appearance and clarity, comparable to glass, while being derived from vegetable-based sources.
  • Durability: It boasts outstanding toughness, hydrolytic stability, and resistance to heat and chemicals, making it much more robust than glass.
  • Safety and Certification: The material is certified to NSF/ANSI Standard 51 for Food Equipment Materials and NSF/ANSI Standard 61 for Drinking Water System Components-Health Effects. This ensures it’s safe for use with food and water.

2. Practicality
  • Breakage Prevention: Unlike glass, our copolyester is resistant to damage, breaking, or cracking during transportation or everyday use. Out of over 2000 VORTEXèrs sold, none have been returned due to damage.
  • Ease of Handling: A glass jug would be significantly heavier and more cumbersome to use.

3. Cost and Design Efficiency
  • Cost-Effective Manufacturing: The specific Fibonacci and Golden Ratio geometries in the VORTEXèr’s design make glass manufacturing prohibitively expensive, around 10 times higher than our current production costs.
  • Energy Efficiency: Glass prototypes we tested disrupted the energy flow at the vortex’s focal point, resulting in less energetic water. Our copolyester design ensures the highest possible energy potential in the vortexed water.

While there are glass water swirlers available, they typically spin the water from the bottom using a magnetic transfer module. These designs, although beautiful, do not achieve the same energy efficiency as the VORTEXèr.

Our choice of material combines aesthetic appeal, practical functionality, and cost efficiency, ensuring you get the best performance and durability without sacrificing clarity or safety.

When water is heated, it becomes more receptive to absorbing and storing energy, making it more responsive. Boiling causes the molecules to move apart, and many of the bonds that form the water’s structure are disrupted. However, if the water was arranged in a structured way beforehand, it can more easily restore its original configuration. It’s almost as if the water “recalls” its former energetic arrangement, allowing it to reorganize quickly. Letting the water cool in an environment that promotes its structure, such as a container shaped like an egg, helps it reassemble swiftly.